Why Customer Feedback is Important to Us?

At Darcey Flowers, our customers’ voices and feedback are highly important in our day to day operations. In order to win the hearts of our customer’s, we don’t settle of meeting their expectations only but we strive to exceed them.

WHAT IS A CUSTOMER FEEDBACK?

A customer feedback is information given by customers about their experience with certain products and how they view the services. Their opinion could convey whether they are satisfied or not.

WHY WE VALUE OUR CUSTOMER’S OPINIONS?

Our customers are always our top priority. Hence, understanding their needs and listening to what they have to say are significant. We love hearing from our customers; knowing their thoughts about our products and providing their honest opinions about our services are great ways on how we can greatly improve.

In order for us to gauge if we are working or doing well, client’s feedback matters. They will provide tips, suggestions and recommendations on what should be done to make the experience even better. After all, the ultimate goal is to satisfy and fulfill our customer’s requirement and of course make them happy at the end of the
day.

We value our customers and treat them as family, that’s the reason why we like to involve them and listen to their voices every single time. We always welcome every feedback; may it be a positive one or a negative remark.

In every flower delivery, our team ensures we take care every client – sender and the recipient, to give them an experience they will remember.

We always wanted to know how we are doing in our services and products. You will get a follow-up call to know how was your bouquet of flowers? Did your flower delivery arrive on time as you wish? How was your experience ordering flowers from our online shop? Those mentioned questions are essential to ask.

Why we love to hear from you? Simply because you are important to us! Your experience and satisfaction what matter the most. Making you happy is a priority!