Cancellation and Refund Policy
- Orders can be cancelled 24 hours before time of scheduled delivery.
- Once the order has been delivered, we do not accept any product returns and product exchanges.
- If the canceled order was paid thru online or bank transfer, a 2.90% bank fee will be deducted from the purchase amount.
- We sell perishable flower arrangements and DARCEY Flowers has the discretion to determine if the refund is applicable depending on the situations.
- If the item received is not in good condition, the customer must notify Darcey Flowers within 24 hours.
- If a refund is granted, there is a 7 days or earlier processing period.
If you need any further assistance, please contact us on our toll-free number 800 DARCEY(327239) or email us at [email protected]