RETURN & EXCHANGE POLICY
DARCEY FLOWERS sells perishable flower arrangements. If you wish to cancel your order, please contact us the soonest. Orders can be cancelled 24 hours before time of scheduled delivery.
Your purchase is final and nonrefundable. No Product may be returned except if it’s damaged products. We do not accept any product exchanges. If the product arrives damaged, DARCEY FLOWERS will provide a replacement product if the original damaged product is returned by you and received by DARCEY FLOWERS within 24 hours of original shipment date. Provided that DARCEY FLOWERS confirms that your product was a damaged product and was returned in accordance with this agreement, your sole and exclusive remedy is that we will send a replacement product. In the event that DARCEY FLOWERS is unable to provide a replacement product, DARCEY FLOWERS may at its sole discretion elect to refund the credit card used for purchase in the original amount of the purchase. If a replacement product is issued, we cannot guarantee that the replacement product will contain exactly the contents or will have the same theme as the originally shipped product.
If you have any reason you are unsatisfied with your purchase, please contact DARCEY FLOWERS immediately:
Warehouse A03, Al Quoz 1, Opposite of DEWA Office, Dubai
+971 4 338 8789