Cancellation and Refund Policy
- Order can be canceled within 24 hours before delivery.
- Once the order has been delivered, we do not accept any product exchanges.
- If the canceled order was paid thru online or bank transfer, a 2.90% bank fee will be deducted from the purchase amount.
- We sell perishable flower arrangements and DARCEY Flowers has the discretion to determine if the refund is applicable depending on the situations.
- If the item received is not in good condition, the customer must notify Darcey Flowers within 24 hours.
- If a refund is granted, there is a 7 days or earlier processing period.